When a family registers for an online class, we consider that to be a commitment. We reserve a spot for that student, add them to the teacher’s roster, commit the income to that teacher, and we pay fees to process your transaction and to process your registration. This assures that the student has a spot and may prevent other students from registering.
Some of our classes have dates and times TBA. Once we have a day and time listed for a course, we will notify you by email. Should you register for one of these TBA courses and then find that the time doesn’t work for you, please notify us within 14 days and you will be issued a full refund.
If you do need to cancel a class that you have registered for, our policy is as follows:
- Annual family registration fee: Non-refundable
- We will allow a 50% refund through the first full week of classes. (For fall and full-year classes this is 8/21- 8/28/2017, and for spring classes this is 1/8- 1/15/ 2018).
- You can change a class (providing there is room) through the first full week of classes for a $25 change fee.
- After the first week of classes, there is no refund given.